Privacy Policy
Connections Counseling & Psychological Services
Effective Date: 3/1/2025
At Connections Counseling & Psychological Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, including compliance with SMS messaging regulations through GoTo Connect.
Information We Collect
We may collect personal information such as your name, phone number, email address, and other details necessary to provide our counseling and psychological services.
How We Use Your Information
- To schedule and manage appointments.
- To communicate with you about services, reminders, and important updates.
- To provide SMS notifications when you opt in to receive them.
Mobile SMS Messaging Policy
- When you opt in to receive SMS messaging, your information will not be shared with third parties.
- When you opt in to receive SMS messaging, your consent will not be shared with third parties.
- You may opt in or opt out of SMS messaging at any time by following the opt-out instructions provided in our messages.
- SMS messages are used for appointment reminders and scheduling changes, inquiries about services, and administrative matters such as billing issues, office closures, etc.
Data Security and Protection
We implement industry standard security measures to safeguard your personal information, including:
- Access Controls: Access to personal information is restricted to authorized personnel only. We use multi-factor authentication and role-based access to ensure that your data remains secure.
- Staff Training Programs: Our employees undergo regular training on data privacy best practices and compliance requirements to ensure your information is handled responsibly.
Third-Party Sharing
- We do not sell, trade, or share your personal information, including mobile opt-in details, with other companies for marketing or other commercial purposes.
- Your data is used solely for the purpose of providing services at Connections Counseling & Psychological Services.
- In cases where we utilize third-party services to facilitate text messaging, we ensure that they adhere to strict data protection agreements.
Your Privacy Rights
- You have the right to request access to your personal data.
- You can request corrections to any inaccuracies in your information.
- You may request deletion of your data where applicable by law.
Changes to This Privacy Policy
We may update this Privacy Policy as needed to comply with regulations and improve transparency. Updates will be posted on our website with the effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📞 (936) 272-0555
📧 info@connectionscounselingservices.org
🌐 https://connectionscounselingservices.org/contact/
Thank you for trusting Connections Counseling & Psychological Services with your care.
“message frequency may vary, data rates may apply, you will receive text messages from CCPS at 936-272-0555, to stop receiving text messages, simply reply STOP.